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Report a death

To report the death of a member, please contact Mercer with the following details about the deceased:

Once Mercer has been notified, they will stop making pension payments (if the member is retired) and process any death benefits that are due – this might be a lump-sum payment or a spouse’s pension.

To be able to action any changes, Mercer will also need your name, address and relationship to the member.

Useful information

In addition to updating Mercer, there are a few things you must do in the first few days after someone dies:

The government has a Tell Us Once service to report a death to most government organisations in one go. To find out more about registering a death and the Tell Us Once service, visit the government’s website.

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